Running a flooring business means you're constantly juggling a million things, from managing inventory to helping customers. The truth is, all those repetitive tasks and basic customer questions can really eat up your time. But what if you had a tool that could handle all of that for you?

That's where Fibi comes in. Our AI-powered chatbot is designed to streamline customer interactions, qualify leads, and save you a ton of time. Fibi works 24/7 so you can focus on growing your business instead of getting bogged down in the day-to-day.

Here are five ways Fibi can boost your daily productivity.

1. Answer Customer Questions Instantly

Remember the days of waiting for a sales rep to answer basic questions? With Fibi, those are long gone. It can instantly handle top-of-the-funnel questions directly on your website. Customers can get the info they need in real time, whether it's about product specs, pricing, or even your store hours and location. This frees up your team to tackle more complex inquiries and tasks.

2. Guide Customers to the Right Products

Fibi does more than just answer questions, it helps customers find exactly what they're looking for. Let's say a customer is asking about flooring for a high-traffic area. Fibi can make personalized recommendations based on their needs. This tailored approach makes it easier for customers to find the perfect product, which can lead to quicker decisions and fewer abandoned inquiries. It can even connect shoppers to relevant content, blogs, and product pages right in the chat.

3. Improve Lead Quality

Qualifying leads can be a huge challenge for flooring businesses. Fibi can help by engaging with customers early and answering their questions before they even reach a sales rep. By providing valuable insights and capturing customer information, this means your team only spends time on high-quality, ready-to-buy customers, which can seriously improve your conversion rates.

4. Order Samples and Access Visualizers in Seconds

For Broadlume websites, Fibi's integration with the Web2Text widget makes it a breeze for customers to order samples directly from the chatbot. This is a game-changer because it lets customers experience your products firsthand without ever leaving your website. Plus, with one-click access to the visualizer tool, they can see how different flooring options would look in their space before making a final decision. This convenience enhances the customer experience and helps drive more sales.

5. Save Time on Repetitive Tasks

By automating customer support and frequently asked questions, Fibi gives your team back precious time they can use for more critical tasks. No more manually answering routine questions or sending follow-up emails for sample requests. Fibi handles all of it, running 24/7 to assist customers and gather information. This lets your team focus on higher-priority tasks like closing sales and managing installations.

Work Smarter, Not Harder

Fibi offers a powerful solution by automating key customer interactions, improving lead quality, and providing valuable product insights, all directly on your website. Don't let repetitive tasks hold you back; let Fibi do the heavy lifting.

Ready to see Fibi in action and learn how it can transform your business? Schedule a demo today.